Privacy Policy
Last updated: Removid
This Privacy Policy explains how Removid (“we”, “us”) collects, uses, and protects information when you use our website and PDF tools at https://removid.com/.
1. Information we collect
Account information. If you register, we collect your name, email address, and password (stored securely hashed). Billing details are processed by our payment provider; we do not store full card numbers on our servers.
Usage information. We may log tool usage counts, IP address, browser type, device information, and pages visited to operate free limits, prevent abuse, and improve the service.
Files you upload. Many tools process files locally in your browser. When server processing is used, files are uploaded temporarily, processed, and deleted after delivery unless law or security requires longer retention.
Cookies. See our Cookie Policy for details on cookies and similar technologies.
2. How we use information
- Provide, maintain, and improve PDF tools and accounts.
- Process payments and manage subscriptions.
- Send service emails (welcome, password reset, receipts) and respond to support requests.
- Enforce terms, prevent fraud, and comply with legal obligations.
- Analyse aggregated, non-identifying usage to improve performance.
3. Legal bases (where applicable)
We process personal data based on: performance of a contract (providing the service you request), legitimate interests (security, analytics, product improvement), consent (marketing cookies or optional features), and legal obligation.
4. Sharing with third parties
We may share data with:
- Hosting and infrastructure providers.
- Payment processors (e.g. WooCommerce / Stripe / PayPal).
- Email delivery services for transactional messages.
- Conversion or AI API providers only when you use features that require them.
- Authorities when required by law or to protect rights and safety.
We do not sell your personal information.
5. Data retention
Account data is kept while your account is active and for a reasonable period afterward. Uploaded files on our servers are deleted as soon as processing completes. Logs may be retained for security and auditing for a limited time.
6. Security
We use HTTPS, access controls, and industry-standard practices to protect data. No method of transmission over the Internet is 100% secure; please use strong passwords and protect your account credentials.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise these rights, contact us via the contact page on https://removid.com/. You may also unsubscribe from marketing emails at any time.
8. Children
Our services are not directed at children under 16. We do not knowingly collect personal data from children.
9. International transfers
Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
10. Changes to this policy
We may update this Privacy Policy. The “Last updated” note will change when we do. Continued use after updates means you accept the revised policy.
11. Contact
Privacy questions: contact us through https://removid.com/.